Trust me… You’ve got ’em!   I may have told you how I owned and operated a Weight-Management office in Newport Beach, California during the late 80’s and early 90’s.   I received several emails asking if I would share some of the challenges and obstacles we faced and how we overcame them.  …

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  If I were your fitness business marketing consultant… the very first thing I would ask you to do is this:   Go rent, download or stream and watch “Moneyball.”        Honestly, the movie serves as a perfect metaphor for what’s going on in the fitness business right now.     And, why…

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I’m pretty clear on most things “Marketing and Sales.” After all I’ve been at this game for more than 40 years  —  and the last 30 years running one of the most successful “micro-branding” businesses in the country.   So, when one of our customers came to me with this idea… I told him it…

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Most clients have big expectations when they plunk down their money for a fitness, weight-management program or comprehensive health coaching program.   Interestingly… they never tell you “what” those expectations are.  Instead, they just keep it all in their heads.   In their minds, there is a certain weight (they have a number!) A specific…

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Here’s a story about creative PRICING and VALUE and PROMOTION. Here it is…   I once listened to a business owner tell his story. He owned gumball stands – the pedestal kind with the glass bubble “head” and the “quarter-slot” payment mechanism.   He wasn’t doing great.   He had gumball machines in offices (lots…

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  If you’ve ever spoken to me on the phone, you know that I often talk about SMIT.     The Single Most Important Thing.     It can be big or small.  It can be a long-term or instant.  In all things, SMIT is about FOCUS.  CLARITY.   Sometimes the SMIT can take a…

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With the exception of a few… almost all clubs, studios, indoor boot camps and other fitness venues seem to miss one of the most basic, primary elements of marketing.    Here It Is..   Over the the years I’ve visited hundreds of fitness facilities.    And in each case there were signs and banners with…

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    I moved to Orange County, California in 1978.   My very first job in my new state was working for Jack LaLanne’s European Health Spa as a young 24-year old aspiring fitness manager.   “I loved the job.  I loved helping people learn how to get healthy.”     But another big part…

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    For the past several years, new fitness trends require big facility owners as well as boutique studio owners to increase overhead with new equipment, new programming and specialized staff – often with little or no ROI.   The logic behind this imbalance often is justified as a means to acquire new members in…

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  This sounds crazy.. right?   Yet, one of our customers, Roberta Sanchez, recently told me how she gets tons of referrals through the use of a paper clip!   Well… that’s the way she presented it.  Got my attention.   Here’s what she really meant…   She simply hand-writes a simple “welcome” note and…

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